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CELLULAR PHONE BUYING GUIDE

Cellular phones are now owned by one out of three people living in the United States. It
is believed that this number will approach, and probably reach, one out of two within the
short future. With so many companies producing and marketing the use of cellular phones,
rates for their use have dramatically reduced within the last four to five years. The
size of the phones has decreased, while their number of features and ease of use has
increased. Analog connections are now becoming obsolete, in favor of the clearer and
battery-saving digital connection. Many units on the market now are tri-mode, meaning
that in addition to analog they use the digital signals of TDMA and CDMA. Strides like
these have made mobile communication increasingly popular as well as reliable. With this
popularity, companies have been able to reduce their monthly rates while offering many
features free of charge, features that the user is accustomed to paying for on their
house phone line. This competition has led many to use their cellular phone as their main
phone, or even their only phone. Some of the features that have made cellular
communications so popular are the following: free nights and/or weekends, caller
identification, call forwarding, three-way calling, voice mail, text messaging and
Internet access. Many of these features are either free or of very low cost. When
combined with the intelligent use of peak minutes and free nights and weekends (usually
between 8 am and 8 pm), a consumer can quickly find that a cellular phone plan is cheaper
than their home phone plan. The problem is finding out which provider, which plan, and
which phone make the most sense for each individual. 
Within this report is a comprehensive guide to the plans now offered by the three major
providers of cellular service in our area. These providers are Sprint, Verizon, and
Cingular Wireless (formerly Cellular One). Although their many plans are similar, they
can become extremely confusing. A calling plan should be chosen based on the following:
1) When the phone will be used. 2) For how long each day it will be used. 3) Where the
phone calls will be made from. 4) Whom the user will be calling. These factors can
quickly get confusing when you take into consideration the different home/roaming areas
of each provider. Both Verizon and Cingular now offer three plans for coverage. One a
local coverage area, which generally covers from Buffalo to Albany from east to west,
with a limited coverage north and south of the I-90. The second plan offered by both
covers a good portion of the east coast, down through Maryland for Verizon, and through
Virginia for Cingular. Both Verizon and Cingular have recently added national plans to
their available coverage options, and although these plans are more expensive than the
local and regional, they can make sense for many. Although some areas are not covered
within these National Plans, they generally cover the entire continental United States. A
good portion of the Midwest for Cingular is not covered while Verizon does cover most of
this area. However Verizon does not cover much of the breadbasket of the US, namely
Nebraska, Kansas and Oklahoma, all of which have no coverage. Sprint's plans are all
national, but only for "300 major metropolitan areas" which excludes millions of
Americans, this leads to exorbitant roaming charges which can be accumulated out of
necessity in one's home town. This is true especially for the Midwest and the west coast.
Contained on this page are the national coverage areas of the three providers. 
The complicated coverage of these maps is often forgotten while one is on vacation or
making long-distance calls, that is why choosing a local or regional plan can often times
make more sense. Sprint's "Free and Clear" plan, as you can see by the map, is neither
free nor clear in all areas. Although their coverage is expanding, they are truthful when
they claim that their system was built from "the ground up". Only their phones use their
Personal Communication System (PCS) towers, and many of their phones do not operate on an
analog signal at all, and those that do must use the towers built by other companies. For
this the user is charged thirty-five cents for each minute spent outside of the Sprint
PCS network. This applies even if the user is within their own home.
With over twenty different mobile phones now compatible with the three major networks,
choosing a phone is a very difficult task. Many plans have phones available at no cost
with an agreement to a one or two year contract. Sprint is the one company that offers no
reduction in price with an accompanying contract, while Verizon and Cingular offer
reduced costs with an agreement. Oftentimes the retail prices of dual and tri-mode phones
can be well over $250, but this can be significantly reduced to between twenty and fifty
dollars if a new contract is signed. This quickly makes Sprint an expensive choice
because as of March 1st, 2001, they did not offer a phone for under eighty dollars. On
the following pages are some of the most popular phones offered by each provider, and the
advantages and disadvantages of each. These are only some of the phones offered by these
providers, as availability changes from region to region.
Cingular Wireless
Motorola V2290
Pros: Can receive/send text messages
Many different faces and rubber covers available for customization
Has a mode where phone acts as pager
Cons: Very little talk time in digital mode (100 minutes)
Only holds 99 numbers in phone book
Cost: $30
Ericsson T18d
Pros: Tri-mode
Data/Fax capable (it acts as a modem with proper connections) Built in vibrate call
alert
Profiles (different sets of settings easily switchable)
Cons: Expensive
Ericsson accessories hard to come by
Cost: $130 ($80 with possible $50 mail in rebate)
Nokia 7160
Pros: Infrared (IrDA) for communication with PC
Profiles (different sets of settings easily switchable)
Wireless access to Internet (service at additional cost)
4 games
Cons: Largest phone offered
Sliding number cover flimsy; possible breakage
Cost: $100
Ericsson A1228d
Pros: Easy read menus
Free with contract agreement
Cons: Newer model available (2228-mysteriously not available as of 3/18/01)
Heaviest phone (8 oz) with terrible talk time (digital-105 minutes)
Cost: Free with agreement
Sprint
Note: All sprint phones have Internet access available at an additional cost
Motorola Touchpoint 2100
Pros: Voice activated dialing
Games
Data/Fax capable 
Cons: A tad thick/gawky
Built in speakerphone only half duplex (works like a walkie-talkie)
Cost: $150
Sanyo SCP 4500
Pros: Full duplex built in speakerphone
Voice activated dialing
Supports text messages
Cons Phallic in shape
Cost: $180
Samsung SCH 8500
Pros: Small design
Built in Internet minibrowser
Cons: Expensive
Active flip has large connections-very often break or are damaged
Cost: $200
Samsung SCH 3500
Pros: Built in minibrowser
Rated #1 by Consumer Reports, Fall 2000 *see note at end of report*
Cons: Rather low talk time (2.5 hours in digital mode)
Arms that hold earpiece break frequently 
Cost: $150 
Kyocera QCP 2035
Pros: Two way text messaging
Vibrate alert
Sprints cheapest phone
Cons: Not quite as trendy looking as some of Sprints other options
Cost: $100
Motorola Timeport P8167
Pros: Built in vibrate alert
Great reception, great menu access
Can receive text messages
Cons: All ringer options high pitched and irritating
Very costly
Three-colored screen not available through Sprint (only Verizon)
Cost: $230
Verizon
Nokia 5185i
Pros: Accessories very easy to find-especially faceplates
Tri-mode
Cons: Phone book only holds 99 numbers
Lacks many popular options
Cost: $50
Kyocera QCP 3065
Pros: Built in Palm Pilot w/software
Vibrate alert
Tri-mode
Cons: Large size
Fragile flip cover
Cost: $399
Motorola StarTac 7868
Pros: Small size
Tri-mode
Cons: Weak battery
Lacks many options most phones have standard
Cost: $149
Audiovox CDM 9000
Pros: Data capable
Can receive text messages
Tri-mode
Cons: Weak battery
Phone book only holds 99 entries
Cost: $60
Motorola Vulcan V8160
Pros: Smallest phone available
Web enabled
Cons: Too small for comfortable use
Expensive
Cost: $199
**Also available through Verizon: Kyocera QCP 2035 and the Motorola
Timeport P8767, reviewed through Verizon**
Recommendations
For general and personal use: For the average person's needs, Verizon and Cingular
Wireless make the most sense with their expandable coverage plans and inclusion of free
night and weekend calling with all plans 19.99 and up (does not always apply to Verizon).
As a college student I find I use 95% of my minutes in the evenings and on the weekends,
and my phone is off the majority of the daytime. Unless a more advanced phone is desired,
the Ericsson's and Nokia's are reasonably priced and come with a wide array of options.
Hidden costs are minimal and with three options for coverage, roaming charges can be
reduced to a bare minimum. A plan for thirty to forty dollars offers between 200-400 peak
minutes, which is often more than enough for general use. Verizon and Cingular offer
caller ID, call waiting, three-way calling, call forwarding and voice mail, all free of
charge.
For business use: Sprint's nationwide coverage attracts many, while offering the most
peak minutes at the lowest rates. Watch for promotions where you can quickly double the
minutes of a plan for the original price; they seem to have them every few months. All
calls for most of their plans within the continental United States classify as "local
calls" as long as you are within their digital coverage while the call is in progress.
Features such as caller ID and voicemail are presented as options, but rarely can you get
all the options you want without having to pay an additional cost. These "pick and chose"
promotions can be misleading, as they have hidden costs. The Samsung SCH 3500 and the
Motorola Timeport are great choices, with the Samsung being the most cost-effective of
Sprints available phones in that it offers the most options for the lowest cost. While
the Timeport is quite expensive, it is the best phone on the market and can act as a
modem with the proper cable. This can be quite handy for those who frequently use laptops
and need an Internet connection available to them.
Other Options: Some of Sprint's plans are still month-to-month; this is an asset to those
who don't want to be tied down to a contract. This is a very expensive option but can be
cost saving if a phone is only needed for a short period of time. Another cheap
alternative to a yearly contract (all starting at 19.99) is prepaid cellular service.
Usually the phone is included, and for around sixty cents a minute you can get prepaid
communications with a prepackaged phone and calling card. Oftentimes this is a strictly
analog phone (less reliable), but can be of great help in an emergency-the most common
reason for the purchase of a prepaid phone. These packages and additional calling cards
can be purchased at a wide variety of places, but are most commonly found in gas stations
and supermarkets. 
Throughout the 1990's, Nokia and Motorola controlled the mobile phone market, but with
companies new to wireless communications such as Samsung and Sanyo, the leaders have had
to release better phones at lower prices. Within the last few years' features that were
once only available to land lines, became available to mobile phones, and with time these
features became free of charge for most plans. Caller ID and call waiting are two of
these features. While the major phone companies still charge for these features along
with many others, cellular users have been enjoying them free of charge for some time. 
Choosing a phone can be quite difficult, and with the pros and cons I have listed, the
reception is not taken into consideration as it varies dramatically based on location,
battery power and numerous other elements. Merely being near a computer or behind a brick
wall can cause even a tri-mode phone to struggle to find a signal. Many who purchase a
cellular phone believe that it will work everywhere, without a glitch. They quickly
realize that this is untrue, and oftentimes try to return the phone as defective. However
wireless communication is not perfect, nor can it perform as reliably as a landline.
There are certain areas, such as basements and electronics stores, where cellular phones
just cannot operate. What you are paying for is wireless communication, not another phone
line. However by knowing your phone limits and the limits of your carrier, you can
maximize your reliability while using your phone almost as if it is connected to a
landline. 
Many times a mobile phone bill is comparable to that of a home bill, while offering more
features and giving you the major advantage of being entirely wireless. I encourage
everyone who uses a telephone to compare his or her home bill to that of a cellular
customer, and consider joining the millions who already have gone wireless. The best way
to go about choosing a cellular provider is to stop into their local stores and analyze
each one's service through their provided literature and by talking to a representative.
I recommend staying away from the service providers in the mall, as oftentimes they have
less knowledgeable staff and are less likely to bargain with you on certain aspects of
their plans. By gathering all the latest information on all three providers, looking at
your current phone bill, and talking to current cellular users, one can quickly gain all
the insight they need to make an intelligent purchase. 
*The reason the Samsung SCH 3500 was rated top mobile phone by Consumer Reports is
because their analysis was based solely upon features available on the phones themselves.
The major downfall of this phone is that it is only available through Sprint, and thusly
available only to those within Sprint's limited PCS n
Bibliography
Bates, Regis J. Broadband Telecommunications Handbook. p. 334-349, 366-375, McGraw-Hill
Companies, Inc. 2000.
Cingular Wireless (Formally Cellular One). http://cingular.com/ 3/20/01.
Cooper, Martin. History of Cellular Phones 1999 
http://www.inventors.about.com/education/inventors/library/weekly/aa070899.htm.
Ericsson. http://www.ericsson.com. 3/11/01.
LetsTalk.com. http://www.letstalk.com/ 3/21/01.
Mobile IT Site
http://www.e.kth.se/~e97_fsj/Mobile/Worldwide%20developments/worldindex.htm
3/21/01.
Motorola Phones. http://commerce.motorola.com/consumer/QWhtml/phone_cat.html. 3/19/01. 
Nokia on the Web. http://www.nokia.com/main.html. 3/22/01.
Sprint PCS. http://www.sprintpcs.com/index.html?refurl=universalhomepage/sprint/personal
3/20/01.
Verizon Wireless. http://www.verizonwireless.com/ 3/20/01.

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